Legal & Compliance
Legal and compliance, in one place.
Every agreement that governs Assistable, plus the compliance documentation your legal and procurement teams need to move forward.
Privacy Policy
How we collect, use, share, and protect information.
OpenTerms of Service
The terms that govern use of Assistable.
OpenData Processing Addendum
How we process personal information on your behalf.
OpenAcceptable Use Policy
What you may and may not do across voice, SMS, WhatsApp, and chat.
OpenFair Use Policy
Network protection: monitoring, rate limits, and suspension rights.
OpenReport Abuse
Report unwanted calls, texts, spam, or fraud on our platform.
OpenLaw Enforcement Requests
Guidelines for agencies seeking customer information.
OpenTrust Center
Our security, privacy, and reliability posture.
OpenSubprocessors
Current list of subprocessors, available on request.
OpenCompliance posture
Built to clear legal and procurement.
Data Processing Addendum
A signed DPA is available for customers processing personal information on the platform.
Business Associate Agreement
A BAA is available for customers with HIPAA-regulated workflows in healthcare.
GDPR and CCPA
We support customer obligations under GDPR and CCPA where applicable, including data subject and consumer rights.
Data residency and retention
Region controls and configurable retention windows, with deletion on a schedule or on request.
For security documentation, a current subprocessor list, or custom agreements on your paper, contact [email protected] or talk to our team.